Care in your own home, in Somerset and Devon
Our local teams provide home care across Somerset and Devon, tailored to supporting people to thrive in their own homes.
We are here to provide care and support that is shaped around preferences, routines and the things that matter most.
With personalised home care options ranging from a little help around the house, to regular visits or specialist support, to assisting you to return safely home from hospital, taking the next step is easier than you might think.
Intro
Support to live life your way, in your own home
Domicilliary care, domestic support or home help – whatever you choose to call it, home care is designed to meet your individual needs and suit your lifestyle.
Home care supports you to continue with the things which are important to you, and can adapt to your changing needs. We want to help you to live life to the full, on your terms, in your own home, surrounded by the people, community and routines which matter the most.
We recognise that deciding to seek care can feel like quite a big step – but we’re here to make things as easy a possible for you. Our helpful team of care advisors will listen to your circumstances, answer your questions, and help guide you through the home care options which suit your individual needs.
Our home care services across Somerset and Devon are part of the award-winning, not-for-profit Somerset Care Group. We have been supporting people and communities across the region for 35 years, so you can be confident that whatever care option works best for you, you will be in safe and trusted hands.
How can we help?
I don’t want to leave my family home
There is no need to leave the home you love, to receive the support you need.
Whether you need a little help around the home, support with mobility, routines or medication, or assistance to continue doing the things you enjoy, our local teams will build the care you need around the things that are important to you.
My loved ones needs support at home
When you notice that someone you care about is beginning to struggle with things at home, our local teams are here to help.
We will sensitively listen to your observations and concerns, and then suggest and explain some available home care solutions that might work for your loved one and those closest to them.
We want what you want – to help your loved one to retain as much independence as possible in their own home, whilst helping them to access the support they need.
I need support to manage a long-term health condition
If you are living with a long-term or complex medical condition, recovering from illness or returning home after a hospital stay, we can help with agreed aspects of your daily routine. We’re here to support you in rebuilding your confidence at home, helping with things like personal care and daily routines, medication management, meal preparation or assistance to attend appointments.
I need help to safely return home from hospital
Our specialist teams work closely with the NHS to ensure that tailored support is in place to help people safely return home from hospital.
The rehabilitation-focused, professional support we offer helps people to continue their recovery and rebuild their independence at home, whilst reducing the risk of avoidable hospital readmission.
Our experienced teams will work with you to monitor your care needs and review your progress, providing the support you and your family need to get back to living well at home.
I’m finding it difficult to get around
We understand that reduced mobility can sometimes lead to reduced confidence – both in moving around your home, and getting out and about to do the things you love. Our teams can support you to get about safely at home, attend appointments, go shopping, see friends, visit your favourite places and continue to play an active part in your local community.
I need some help with household chores
Sometimes a small amount of regular help is enough to make daily life feel more manageable. Depending on your assessed needs and local availability, support may include meal preparation, shopping, laundry, light household tasks and help to stay on top of everyday routines.
I’m worried that my care needs may escalate
The care we provide is built around you, and the support you need to thrive in your own home. We regularly review your support to ensure that it continues to meet your needs. If those needs change, we can discuss alternative support arrangements with you, to ensure that the care you receive at home continues to work for yourself and your loved ones.
I need support throughout the night
Our teams offer a sleeping or waking nights service, to support your safety and wellbeing overnight. This tailored support could include assistance with nighttime toileting needs, support to reduce the risk of falls, or simply the reassurance that help is at hand should you need it.
I need emergency support at home
When an urgent care need arises, our team will do all they can to support you to remain safely in your own home. Perhaps your usual family carer is unwell, you need some additional support at home to prevent a hospital admission, or you need short-term care at home as a stop gap before entering full-time care. Whatever the situation, please talk to us about the emergency support you need, and we’ll do our utmost to assist.
Interested to learn more? Still have questions?
Whatever stage of the process you are at, we’re here to help you with every step of the way. If you still have questions but would prefer not to speak to us just yet, you can always browse our FAQs.
About
Home care support available
Support is agreed with you following a conversation and assessment of your needs. Depending on what is appropriate and available locally in your corner of Somerset or Devon, this may include:
- Personal care – Respectful support with washing, dressing and daily routines.
- Medication support – Prompts or agreed assistance to help you take medication safely.
- Meals and shopping – Support with food shopping, meal preparation and hydration.
- Companionship – Regular visits, conversation and support to stay connected.
- Dementia support – Person-centred support shaped around familiar routines and individual needs.
- Respite for families and carers – Planned support that gives unpaid carers time to rest or manage other commitments.
- Returning home – Short-term support following a hospital stay or period of illness.
- Community access – Help to attend appointments, activities or places that matter to you.
- Sleeping and waking nights service – Tailored overnight support for your safety, wellbeing and reassurance.
Download our guide to home care, to discover how we can support you to live the life you choose in your own home, or a retirement living setting.
You don’t have to do this alone
If you are seeking support in caring for a loved one at home, our helpful guide suggests ways in which we can help to lighten the load.
Local care across Somerset and Devon
We provide tailored and adaptable home care across Somerset, Exeter and East Devon, working with you to provide the care you need, at the level and frequency which works for you.
Our care teams support people in their own homes, and retirement living settings, across:
- Bridgwater
- Burnham-on-Sea
- Carhampton
- Chard
- Cheddar
- Dunster
- Exeter
- Frome
- Highbridge
- Ilminster
- Minehead
- North Petherton
- Somerton
- Taunton
- Yeovil
If your town or village is not listed, please still contact us. We will talk through where you live, the support you need and whether we can help.
Interested to learn more? Still have questions?
Whatever stage of the process you are at, we’re here to help you with every step of the way. If you still have questions but would prefer not to speak to us just yet, you can always browse our FAQs.
Teams
Meet your local team
Our local teams have been delivering care to people in their own homes across Somerset and Devon for 35 years, so you can be confident that you are in safe hands. Not only do they know their local area, they are a part of the communities that they support, meaning that they truly understand the unique characteristics and challenges of the region.
Your care is not an ‘off-the-shelf’ package – we will work with you to understand what you need, what matters to you, and how best to support you to enable you to live the life you choose in your own home.
The home care teams
Support in your own home across Somerset, Devon, Wiltshire and B&NES
Our friendly and knowledgeable customer advisors are fully equipped to help you identify which team best caters to you and your needs, so please get in touch today to discuss the help you require.
Open to adults of all ages, and personalised to your specific requirements, we are proud to offer the bespoke care and support you need to keep doing the things that are important to you. This tailored support stretches far beyond standardised care, and is designed to help you thrive in your own home.
Our local and dedicated team will discuss how best to fit the support you need into your existing lifestyle and daily routine. We aim to work flexibly, because a change in circumstances shouldn’t stop you from enjoying the things you love.
Whether you are looking for practical help with daily household tasks, assistance getting out and about in the community, or support to maintain your hobbies and interests, our compassionate and dedicated team of carers will ensure your needs are being taken care of, so you can focus on living life to the full.
Not in your area?
If you are unsure of whether we operate in your area, please contact our knowledgeable team who will be able to assist;
Somerset and Devon: 01823 447 120
Wiltshire and B&NES: 01225 702 141
Email (Somerset, Devon, Wiltshire and B&NES):
Home Care in Somerset and Devon
Our local care teams in Somerset and Devon offer care for people in their own homes across the following locations and surrounding areas:
- Bridgwater
- Burnham-on-Sea
- Carhampton
- Chard
- Cheddar
- Dunster
- Exeter
- Frome
- Highbridge
- Ilminster
- Minehead
- North Petherton
- Somerton
- Taunton
- Yeovil
Home Care in Wiltshire and B&NES
Our care teams offer tailored support for people in their own homes across:
- Bath and North East Somerset
- Bradford on Avon
- Chippenham
- Corsham
- Melksham
- Mere
- Trowbridge
- Warminster
- Westbury
Interested to learn more? Still have questions?
Whatever stage of the process you are at, we’re here to help you with every step of the way. If you still have questions but would prefer not to speak to us just yet, you can always browse our FAQs.
Reviews
Why choose Somerset Care for home care?
Choosing care is about more than completing tasks. It is about feeling confident that the person providing support understands what matters to you and treats your home, routines and relationships with care and respect.
- Trusted for 35 years: Our established, knowledgeable local teams have been supporting people to thrive in their own homes for more then three decades.
- Care shaped around you: We begin with your needs, choices and goals, then agree how support should fit around your life.
- Support to remain independent: Our role is to help you keep doing as much as possible for yourself, with the right help where you need it.
- A wider care organisation: As needs change, our team can help you understand other care and support options available through Somerset Care or local partners.
- Not for profit, all for you: Somerset Care exists to provide high-quality care and support for people in the communities we serve.
- A reassuring first conversation: You do not need to know exactly what care you need before you call. We will listen and help you explore the options.
Regulated services
All of our care settings and services are registered with and regulated by the Care Quality Commission (CQC). They periodically carry out unannounced inspections to monitor and assess the services which we provide, and we work with them to implement any recommendations they may make to continuously improve our service.
Your feedback
Your feedback matters to us – it helps us to understand where we are doing things well, and how we could do things better. If you would like to share any reflections on your experience with Somerset Care, please visit our Feedback page for details of how to submit your feedback, and what you can expect from us.
What our customers say
“My experience of all my care support is very caring, and nice how they talk to me and as it makes me look forward to seeing them each day.”
Client/Service User
“I was pleased to have support from the carers who attended to my husband during his final weeks they were kind, caring and very efficient during their visits.”
Wife of Client
Interested to learn more? Still have questions?
Whatever stage of the process you are at, we’re here to help you with every step of the way. If you still have questions but would prefer not to speak to us just yet, you can always browse our FAQs.
Next Steps
What happens next?
Asking for help should not feel complicated. We will guide you through the process and give you the information you need to make a decision.
The first step is to contact us so that we can discuss your care needs and the package of support you are looking for at home. You may also find it helpful to check out our FAQs section for more information about community care.
1
Tell us what is happening
Contact us by phone or enquiry form. You can speak for yourself or on behalf of someone you care about.
We will listen to your circumstances, where you live, the support you are considering and when you may need it.
2
Plan your care
If we can meet your needs, the local team will arrange the appropriate assessment and agree a personalised plan with you.
3
Start support
We will confirm the arrangements and help you understand what to expect from your care visits.
