About our Home Care
Our home care services across Somerset, Wiltshire, B&NES and Devon are designed to support you to live the life you choose at home, helping you to remain as independent as possible, for as long as possible.
Stay safe, healthy and happy at home with our expert home care services.
Intro
All care is tailored to you and your individual needs, no matter how complex they may be.
We work closely with external experts, such as health practitioners and district nurses, and have built up a brilliant rapport with them in the 30+ years we’ve been operating.
With independence and person-centred care being some of the key advantages to home care, other benefits include living in your comfortable, familiar surroundings, building confidence, the cost of care, family participation and being able to maintain relationships with family and friends.
We understand that knowing when and how to get help can be overwhelming. With a dedicated team of specialists available to guide you every step of the way, with a holistic overview into all levels of care and needs, we can hold your hand in establishing the most suitable course for you.
Perhaps you fall into one of the following categories, in which case, we can help you:
I want to stay independent in my home
Our specialist community teams across Somerset, Wiltshire, Devon and B&NES can help you to keep doing the things that matter to you, in the home you love. From everyday practical support to taking care of your wellbeing, we know it’s the little things that make a big difference.
I still want my own front door
We work with local authorities and partners to deliver expert care to our assisted living customers. We know how important it is to balance independent living with the care and support you need to feel confident and comfortable behind your own front door, and we’re here to help.
I have a complex health condition and need help to manage it
Whether you are living with a long-term health condition, or planning your return from a stay in hospital, we can help. We can support you in taking your medication, collecting prescriptions, attending appointments and managing your personal care and rehabilitation.
I’m not as mobile as I used to be, but I still want to get out and about
We can help you to keep doing the things you love around your own home and out and about in the community. From help to get out of bed in the morning, to maintaining your hobbies and interests and attending events, we can support you to live a rich and fulfilling life.
I need a bit of help around the house
We all need a helping hand sometimes, and that’s where we come in. We can help you with food shopping and mealtimes, household chores such as cleaning, laundry and gardening, and help you to feel in control of your ‘to do’ list.
I need some company
We believe in the power of a good chat over a cuppa and know how lonely it can feel if you aren’t able to see loved ones very often. We’re here for you whether you want us to pop the kettle on or keep you company when you are out and about.
I want to have peace of mind
We are here to support and reassure you, as much or as little as you need. We want you to feel confident and comfortable to live the life you choose at home, so we’ll do what it takes to help you feel safe and secure. Whether you need night-time support, help with personal care, or just to know that there is someone you can call on if you need them, we are here for you.
Interested to learn more? Still have questions?
Whatever stage of the process you are at, we’re here to help you with every step of the way. If you still have questions but would prefer not to speak to us just yet, you can always browse our FAQs.
About
What services does home care provide?
Whether you are looking for practical help with daily household tasks, assistance getting out and about in the community, or support to maintain your hobbies and interests, our compassionate and dedicated team of carers will ensure your needs are being taken care of, so you can focus on living life to the full.
We offer a range of home care services to help you live the life you choose in your own home:
- Assistance throughout the day, such as help to get up, wash and shower or bath
- Meal preparation
- Support with domestic tasks such as cleaning, laundry and ironing as a regular arrangement or as a one-off session
- Respite support – allowing relief for your informal carers
- Overnight support – particularly for your family in case of an emergency
- Companionship
- Holiday support to ensure you can still go away, relax, and enjoy yourself
- Assistance with accessing appointments and activities in the local community
- Support with medication and telephone welfare checks
- Discharge from hospital, knowing that care is organised for your return home
- Care and support to individuals with complex care needs, as a result of perhaps one or more chronic conditions or a physical or learning disability
- Specialist care for people living with dementia
- Day care or short stays in our care homes can be arranged with our team
- End of life care
Download our guide to home care, to discover how we can support you to live the life you choose in your own home.
Who is eligible for home care services?
As the largest provider of care in the South West, our home care teams across Somerset, Wiltshire, B&NES and Devon support those whose packages of care are funded by the local authority or the NHS Continued Healthcare (CHC) scheme, as well as those who are self-funding.
Our team of expert carers are skilled and trained to provide home care services for the elderly, as well as anyone who lives with:
- Physical disabilities
- Sensory loss or impairment, including those with dual sensory impairment
- Mental health disabilities
- Learning disabilities
- Palliative care needs
- Long-term or complex medical conditions
We don’t only offer home care for elderly members of our community – our home care services are open to anyone who needs them, including vulnerable individuals, families with children, and personal or family carers who need additional support in their homes.
Interested to learn more? Still have questions?
Whatever stage of the process you are at, we’re here to help you with every step of the way. If you still have questions but would prefer not to speak to us just yet, you can always browse our FAQs.
Teams
As the largest provider of care in the South West, our core community teams across Somerset, Wiltshire, B&NES and Devon support those whose packages of care are funded by the local authority or CHC, as well as those who are self-funding.
The support that is sometimes needed to stay happy and independent at home can vary widely and does not always have to mean providing personal care tasks. Whether you require assistance with your weekly shop, additional support to pursue your hobbies, or just a helping hand around the home, we are here to help.
The home care teams
Support in your own home across Somerset, Wiltshire, Devon and B&NES
Our friendly, knowledgeable customers services team are fully equipped to help you identify which team best caters to you and your needs, so please get in touch today to unfold the help you require.
Open to individuals of all ages, and personalised to your specific requirements, we are proud to offer the bespoke care & support you need to keep doing the things that are important to you. This bespoke service offers tailored support to help you thrive in your own home, that stretches far beyond standardised care.
Unlike other services, our local and dedicated team is able to tie into your existing lifestyle, and not the other way around. We aim to work flexibly because a change in circumstances shouldn’t stop you from enjoying the things you love.
Whether you are looking for practical help with daily household tasks, assistance getting out and about in the community, or support to maintain your hobbies and interests, our compassionate and dedicated team of carers will ensure your needs are being taken care of, so you can focus on living life to the full.
Not in your area?
If you are unsure of whether we operate in your area, please contact our knowledgeable team who will be able to assist;
Somerset: 01823 447 120
Wiltshire: 01225 702 141
Email (Somerset & Wiltshire):
[email protected]
Home Care in Somerset
Our Somerset home care team delivers care and support to people living across the county. We provide care and support services in and around;
- Bridgwater
- Chard
- Cheddar
- Crewkerne
- Frome
- Glastonbury
- Minehead
- Street
- Taunton
- Watchet
- Wellington
- Wincanton
- Yeovil
Home Care in Wiltshire
Despite what our name suggests, we also offer support in Wiltshire, covering in and around;
- Bradford on Avon
- Melksham
- Trowbridge
- Warminster
- Westbury
Home Care in Devon
Find local support at home in Devon;
- East Devon
- Exeter
Home Care in B&NES
Our teams can also offer home care services in;
- Bath and North East Somerset
Interested to learn more? Still have questions?
Whatever stage of the process you are at, we’re here to help you with every step of the way. If you still have questions but would prefer not to speak to us just yet, you can always browse our FAQs.
Reviews
At Somerset Care we want to hear about what matters to you. That’s why we proactively invite feedback on all of our care settings and services.
Independent reviews
You can read all of the latest, independently-verified reviews for our home care services on a dedicated reviews platform called homecare.co.uk. As this platform sits entirely outside of Somerset Care, you can be confident that reviews reflect the genuine experiences of our those we care for.
Regulated services
All of our care settings and services are registered with and regulated by the Care Quality Commission (CQC). They periodically carry out unannounced inspections to monitor and assess the services which we provide, and we work with them to implement any recommendations they may make to continuously improve our service.
Your feedback
Your feedback matters to us – it helps us to understand where we are doing things well, and how we could do things better. If you would like to share any reflections on your experience with Somerset Care, please visit our Feedback page for details of how to submit your feedback, and what you can expect from us.
Interested to learn more? Still have questions?
Whatever stage of the process you are at, we’re here to help you with every step of the way. If you still have questions but would prefer not to speak to us just yet, you can always browse our FAQs.
Next Steps
We know that searching for the right home care package can feel an overwhelming task.
Whilst there are many questions you may have, we want you to know that no matter the enquiry, we will make the process as simple and stress-free as possible. The first step is to contact us so that we can discuss your care needs and the package of support you are looking for at home. You may also find it helpful to check out our FAQs section for more information about community care.
1
Contact us
Start by simply sending us a message or give us a call on the number below. Our friendly and knowledgeable customer service team are here to listen, provide guidance and help guide you through your enquiry.
2
Assessment
Once you have agreed that we are the right fit in supporting you with your needs, we will book in an assessment with you. The assessment is a chance for us to get to know one another, and to understand all the things that are needed to support you to live the life you choose, while remaining independent in your own home.
3
We are welcomed into your home
With a care plan agreed and start dates set, we can now provide you with the help you need, and consider it an honour and a privilege to be welcomed into your home.
