FAQs
It’s only natural that you have questions
Please browse our FAQs below to find the answers to the most common questions we get asked. If for whatever reason you can not find the answer you were hoping for, please contact us and one of our friendly team will be more than happy to assist you.
Can I have visitors in a residential care home?
Yes, we love to have visitors in our home, and we love to see you spending time with your family and friends. Your visitors can come along when they wish, and do not need to book an appointment.
We are pleased to say that our homes all have safe visiting pods, should there be any incidents of Covid-19 or other virus outbreak in the home. These visiting pods allow your friends and family to spend time with you, in a safe way.
Do I need to book in a tour of the care home?
We always recommend that you take the time to view the homes you are interested in. Feel free to visit any of our homes, or call us to book an appointment. A tour allows you to experience the home first hand, understanding the layout of the home, view some bedrooms and communal areas and ask any questions that you may have. Our teams are on hand to show you around and make you feel at ease. Why not join us for a cup of tea and a chat, and we will be sure you leave with all the information you need to make the right decision.
