It’s only natural that you have questions

The cost of nursing home care will vary according to the level and type of nursing care an individual needs to meet any complex or long-term medical conditions in which they live with.

Nursing home costs will generally be calculated by combining a fixed accommodation fee, with the cost of providing your bespoke nursing care. Your individual financial circumstances and nursing care needs will determine who pays for your nursing care.

We have a very clear fee structure for all of our care homes, which are based on accommodation costs and a dependency cost to provide a banding for a weekly fee.

Dependency costs are determined as a result of our assessment process, all of which can be shared with you and explained in full, upon request. 

Pre-assessments are completed for all new residents by a member of our Senior Care Team. This is so that we can accurately determine your individual care needs and make sure we can safely support you within our care home.

This assessment is used to determine the care element of your weekly fees, dependent upon your individual requirements.

Your support team will monitor your progress and wellbeing on a daily basis. If a significant change in your care needs is identified, a member of our Senior Care Team will re-assess you to ensure you are receiving the right level of support. We will consult with you and/or your representative about any subsequent changes to your tailored care plan, and any resulting fee increases or decreases. Re-assessments will occur whenever required to meet your changing needs, and any fee changes are separate to the annual fee review.

We always recommend that you make contact with your local Adult Social Care department in your local authority who will be able to organise a care needs and financial assessment, to determine if you are entitled to any support.

As a general rule, if you have over £23,250 in savings or assets, you are classed as self-funding.  If you have below this amount, you may be entitled to some support or fully funded care.

We recommend you contact the adult social care team regardless as there are a number of benefits that you may be entitled too, which can support you funding your care needs.

Your Local Authority (LA) can assess your financial status and advise if you are entitled to financial support to cover some or all of your care home costs. Please note that LA funding may need to be supplemented (either by yourself or a third party, as appropriate) to meet your full accommodation and care costs.

If you have been diagnosed with certain long-term complex health needs, you may qualify for NHS funding towards your care costs via the Continuing Healthcare (CHC) scheme. Your GP or other medical professional will be able to advise if you may be eligble. Our nursing homes are able to accept CHC funded clients.

The NHS pay a contribution to care homes that provide nursing care, called Funded Nursing Care (FNC). If applicable, the FNC contribution can cover part of your weekly care home fees. If FNC arrangements are not in place at the time of your admission, you will be charged the full weekly fee until this is in place. Once the backdated FNC has been received, the equivalent refund will be credited to your account.

• Fully-furnished accommodation
• Food and drink tailored to your dietary requirements
• Full use of all communal areas, including lounges, dining rooms and gardens
• Full use of the on-site recreational facilities
• Comprehensive activities programme arranged by our in-house team
• All utilities including central heating, electricity, lighting and hot water
• Bed linen and towels
• Laundry services, including ironing
• Team on site 24/7 to support as needed
• Grounds and buildings maintenance
• Daily and weekly cleaning services, alongside regular deep cleaning as and when required
• Insurance of the building and supplied furniture
• Internet access
• Concessionary TV License scheme (if applicable)

• Hairdressing (available in all homes)
• Toiletries (purchasable from the in-house shop)
• Clothing
• Newspapers/Magazines
• Dry cleaning
• Care and maintenance of pets
• Insurance for personal items
• Private transport to access services and attend
• appointments (e.g. hospital, dentist, optician)
• Private telephone lines

We would love for you to bring your own furniture and creature comforts, to make your new home feel as comfortable and familiar as possible. Our rooms are decorated to a high standard but our in-house maintenance team are also on hand to support with any reasonable requests that you have.

We always recommend that you take the time to view the homes you are interested in. Feel free to visit any of our homes, or call us to book an appointment. A tour allows you to experience the home first hand, understanding the layout of the home, view some bedrooms and communal areas and ask any questions that you may have. Our teams are on hand to show you around and make you feel at ease. Why not join us for a cup of tea and a chat, and we will be sure you leave with all the information you need to make the right decision.