FAQs
It’s only natural that you have questions
Please browse our FAQs below to find the answers to the most common questions we get asked. If for whatever reason you can not find the answer you were hoping for, please contact us and one of our friendly team will be more than happy to assist you.
Can I have visitors in a residential care home?
Yes, we love to have visitors in our home, and we love to see you spending time with your family and friends. Your visitors can come along when they wish, and do not need to book an appointment.
We are pleased to say that our homes all have safe visiting pods, should there be any incidents of Covid-19 or other virus outbreak in the home. These visiting pods allow your friends and family to spend time with you, in a safe way.
Do I get to choose my meals in the care home, or are they set each day?
We take meal times very seriously in our homes and understand how important the meal time experience is for all of us. We have daily menus available in our homes, with locally and responsibly sourced produce with our trusted suppliers. Our menu is seasonal, and we have a variety of themed days, where we experience lots of different styles of foods. If you fancy something a little different, just speak to our passionate kitchen teams who will cater to your needs.
You are welcome to invite your family to eat alongside you, especially on special occasions. We love nothing more than a party and look for any reason to have a celebration – food will always play a central part to these events.
Our talented teams are able to cater to all dietary requirements and soft diet requirements.
