FAQs
It’s only natural that you have questions
Please browse our FAQs below to find the answers to the most common questions we get asked. If for whatever reason you can not find the answer you were hoping for, please contact us and one of our friendly team will be more than happy to assist you.
Do I get to choose my meals in the care home, or are they set each day?
We take meal times very seriously in our homes and understand how important the meal time experience is for all of us. We have daily menus available in our homes, with locally and responsibly sourced produce with our trusted suppliers. Our menu is seasonal, and we have a variety of themed days, where we experience lots of different styles of foods. If you fancy something a little different, just speak to our passionate kitchen teams who will cater to your needs.
You are welcome to invite your family to eat alongside you, especially on special occasions. We love nothing more than a party and look for any reason to have a celebration – food will always play a central part to these events.
Our talented teams are able to cater to all dietary requirements and soft diet requirements.
Do I need to book in a tour of the care home?
We always recommend that you take the time to view the homes you are interested in. Feel free to visit any of our homes, or call us to book an appointment. A tour allows you to experience the home first hand, understanding the layout of the home, view some bedrooms and communal areas and ask any questions that you may have. Our teams are on hand to show you around and make you feel at ease. Why not join us for a cup of tea and a chat, and we will be sure you leave with all the information you need to make the right decision.
