FAQs
It’s only natural that you have questions
Please browse our FAQs below to find the answers to the most common questions we get asked. If for whatever reason you can not find the answer you were hoping for, please contact us and one of our friendly team will be more than happy to assist you.
What is non-medical home care?
Non-medical home care is a package of support for those who need a little extra help to remain safe and independent in their own home, regardless of any medical conditions which they may or may not live with. Examples of non-medical home care include support for vulnerable adults, companionship for the elderly, household help for families with children or relief for family carers.
All Somerset Care home care services are open to anyone who needs them, regardless of age or medical conditions.
What is hospice home care?
Hospice home care is specialist care for those nearing the end of their life, and wishing to remain in their own home.
All of the care we provide is person-centred and tailored to your individual needs and wishes. We know that time spent with loved ones in familiar surroundings is precious, and our home care teams are dedicated to providing high-quality, reliable, consistent, and compassionate end-of-life care.
How are my residential or respite care need costs determined at the Halcon Centre?
Pre-assessments are completed for all new residents and respite visitors by a member of our Senior Care Team. This is so that we can accurately determine your individual care needs and make sure we can safely support you at the Halcon Centre. This assessment is used to determine the care element of your weekly fees, which is combined with your accommodation cost to form your overall weekly fee.
