Stay in touch with friends and family through video calling
The technology throughout our care homes means we have the capability to keep you better connected with your loved ones. We can support a variety of video calling & messaging platforms such as Skype, Zoom, Facebook Messenger, and Microsoft Teams. These can be used to maintain contact with friends and relatives between visits, and also for those that may not live locally.
Some of your loved ones may already have their own tablets and devices, but each of our homes also has a range of technology devices that are readily available for residents to use for a range of recreational purposes, including video calling.
Our staff team are always happy to help anyone wanting to use these services. This includes supporting people to use there own personal devices from home, or to use one of our homes devices such as tablets or communal PC.
If you haven’t video called before and are concerned about how to do this, don’t worry, a member of staff should be able to help you, but we also have a Care Technologist to support friends and relatives to use video calling for this first time, or to answer any technology questions.
Our Care Technologist can also help connect other devices to our Wi-Fi such as Alexa’s, Smart TV’s, Now TV etc. (some devices may require personal accounts to setup. For personal use, Alexa’s will also require a smartphone or tablet for the initial setup).
Video calling via Skype
If you are new to this technology then one such video calling option is Skype, and we have prepared a series of guides to help get you up and running. Please click on the series of links below to learn more and get started:
- How to create a Skype account
- Sharing Skype details
- Adding a Skype contact
- Making a Skype call
- Top tips for Skype calls
Once you have familiarised yourself with skype, contact the relevant home in question and they will be able to schedule a time for you to connect with your loved one. Once connected we can remain on hand to offer tech support or leave you in peace to catch up.
For more details on anything technology related just ask a member of staff to pass on your contact details to our Care Technologist who will be happy to help and support your needs.
You can find more technology information and contact details for all our homes here.
We hope you enjoy staying connected.