Critchill Court
Critchill Court is a purpose-built residential home, located away from the main road on the peaceful south-westerly side of the market town of Frome, close to local amenities.
Overview
Critchill Court comprises of two wings, Main House houses 34 residents and Cedar Oaks is home to a further 12.
All of our bedrooms are furnished to a high standard, and benefit from ground floor access. We invite residents to bring personal items and even furniture to help their room feel like their own.
The dining room and many bedrooms overlook a large courtyard at the centre of Critchill Court, the pond and flower beds can be seen through the picture windows. Residents and their guests are free to use the lounges, dining area, quiet space, private garden and courtyard as they wish.
Critchill Court is equipped and staffed to be able to provide all the care you need to live the life you choose. As well as offering high-quality residential care tailored to your needs, Critchill Court also specialises in providing specialist support for those living with dementia. A dedicated dementia care suite provides a safe and secure environment for our residents who are living with dementia to live as independently as possible, whilst our varied activities programme provides enrichment, stimulation and the oportunity to retain and pursue treasured hobbies and interests.
We are proud that Critchill Court has also been awarded the Gold Standards Framework for the support we provide to people nearing the end of their life. The award is presented to care homes who work alongside the individual and their loved ones to offer high-quality, reliable and consistent support at a time when it is most needed.
Services and care provided
- Dementia Care
- Respite Care
- Residential Care
- Specialist Residential Care
Visiting information
Your family and friends are welcome at any time with your permission, although we ask that you inform staff of any visits after 6pm. We encourage you to invite your loved ones to actively participate in recreational activities, outings, Carer’s Reviews and Residents’ Meetings at the home.
Facilities
All of our care homes are fully equipped with everything you need to feel at home.We know that it's often the smaller details that can help you to feel comfortable and settled, so if you have any questions about the facilities available at any of our homes, or would like to ask about something which is not listed here, please contact us and we will be happy to help.
- Full activities programme
- Regular chiropodist visits
- Variety of en-suite bedrooms
- Wifi throughout the home
- Speak to us about bringing your pet
- On bus route
- Open door policy on visiting
- On-site salon
- Dining area
- Varied menus
- Lounge
- Lifts
- TV streaming apps & services (e.g. Sky/Netflix)
- Premium rooms available
- Laundry service
- Specialist dementia care
- Can accommodate couples
- Communal gardens
Lynwood Close,Frome,Somerset,BA11 4DPGet directions
A quick word from our Care Home Manager, Nichola Read
I joined the team at Critchill Court back in 2017, and almost immediately our residents and my colleagues became like family to me. That family atmosphere and sense of belonging is one of the things that I think makes Critchill Court so special.
Many of our residents live with dementia, and, having experienced for myself what it is like to have a loved one living with dementia, providing specialist care for those living with this condition is very important to me.
Interested to learn more? Still have questions?
Whatever stage of the process you are at, we’re here to help you with every step of the way. If you still have questions but would prefer not to speak to us just yet, you can always browse our FAQs.
Book a tour and take a look around the care home
Choosing the right care home is an important decision. We want to make this as easy as possible for you and so we would love to show you around our home, where you can view our facilities and meet our wonderful residents and care teams. We will be more than happy to discuss your requirements and answer any questions you may have.
Food
Our talented chefs create delicious and inspirational menus using quality ingredients sourced from suppliers whose food ethos matches our own.
Locally-sourced and seasonal wherever possible, we choose ingredients that deliver maximum taste and nutritional benefit whilst minimising environmental impact. We actively work with suppliers who meet strict global standards for food safety and also hold additional accolades for higher welfare standards, soil health and product traceability as applicable. The result is a varied, satisfying and frequently refreshed menu of seasonal dishes which are a feast for both body and soul.
We are very happy to accommodate dietary requirements and preferences, and will not compromise on flavour or presentation to ensure all of your meals meet your needs.
Dietary requirements
Please let us know if you have any dietary requirements, and we will make sure all of your meals meet your needs.
Credentials
Critchill Court has been awarded the highest rating for food hygiene, cleanliness and food safety.
Beverly – our Head Chef
Critchill Court’s Head Chef, Beverly, has been with Somerset Care for almost a decade, and is famous for her delicious meat loaf and celebration cakes. No resident’s birthday is complete without one of Beverly’s beautiful birthday cakes, or her leading the singing of “Happy Birthday”. Our residents are also particularly fond of our Fish and Chips Fridays, and a nice traditional Sunday roast!
Beverly is more than just our cook, she loves to spend time with our residents and get to know them – as she herself says, that way she knows the best ways to keep them well fed and nourished. In addition to breakfast, lunch and dinner, Beverly and the team also provide cakes and biscuits for the tea and refreshment trolley, which does its rounds three times a day.
Interested to learn more? Still have questions?
Whatever stage of the process you are at, we’re here to help you with every step of the way. If you still have questions but would prefer not to speak to us just yet, you can always browse our FAQs.
Book a tour and take a look around the care home
Choosing the right care home is an important decision. We want to make this as easy as possible for you and so we would love to show you around our home, where you can view our facilities and meet our wonderful residents and care teams. We will be more than happy to discuss your requirements and answer any questions you may have.
Wellbeing
Critchill Court’s fun-packed activities programme is co-ordinated by our three Activities Leads – Juliette, Gina and Pat.
Juliette is our creative team member. She runs arts and crafts clubs throughout the year and decorates the home for special occasions with our residents’ creations. Juliette and our residents have created entire scenes for themed days, covered the windows with our home-made flowers for spring, and created beautiful personalised cards and decorations to mark every event from Easter, to Christmas, to New Year.
Gina can turn her hand to almost anything. Gina has worked on our care support team, care team and our activities team and provides a holistic approach to care taking experience from all of her roles. You will often find Gina in the activities lounge doing a pom pom dance class, or the love to peddle club.
Pat is our green-fingered team member. She holds gardening clubs with residents to fill the gardens with life, colour, and plants grown by the residents. Pat loves to share a newspaper or a magazine with our residents, keeping them up-to-date on current affairs and initiating group conversations.
The whole team are very compassionate, love to reminisce with our residents and are great company for anyone looking for a chit chat or a quick game of cards.
They all enjoy hearing our residents' stories, and when a new resident joins Critchill Court you can guarantee the Activities Team will be lining up to invite them for a welcoming cup of tea. As well as the activities that our in-house team provide, we also welcome outside entertainment in to the home, including singing and live music, and animal therapy. Being part of the community is really important to us at Critchill Court, and we have built up great relationships with local businesses and the nearby Trinity Primary School, which our residents really value. It is fantastic to be able to welcome schoolchildren into our home to meet the residents who have become their pen pals, and see the different generations enjoying a lovely chat with a slice of cake.
Technology in our homes
Key to the wellbeing of our residents is the ability for them to live rich, fulfilling lives and remain in contact with their loved ones. All of our care homes are fully equipped with free wifi throughout (including in bedrooms, communal areas and garden spaces) to help people stay connected and access on-demand entertainment such as catch-up TV should they choose.
Supported by a central IT Team, Somerset Care’s dedicated Care Technologist can support with setting up and troubleshooting personal smart devices that residents may choose to bring with them into the home, such as mobile phones, tablets, smart speakers and smart TVs. The home’s care team can assist with video calling, virtual attendance at family events and special occasions (e.g. weddings and celebrations) where attendance in person is not possible, and enabling access to digital care plans. Please visit our FAQs page for more information about care home technology and support.
Interested to learn more? Still have questions?
Whatever stage of the process you are at, we’re here to help you with every step of the way. If you still have questions but would prefer not to speak to us just yet, you can always browse our FAQs.
Book a tour and take a look around the care home
Choosing the right care home is an important decision. We want to make this as easy as possible for you and so we would love to show you around our home, where you can view our facilities and meet our wonderful residents and care teams. We will be more than happy to discuss your requirements and answer any questions you may have.
Gallery
Interested to learn more? Still have questions?
Whatever stage of the process you are at, we’re here to help you with every step of the way. If you still have questions but would prefer not to speak to us just yet, you can always browse our FAQs.
Book a tour and take a look around the care home
Choosing the right care home is an important decision. We want to make this as easy as possible for you and so we would love to show you around our home, where you can view our facilities and meet our wonderful residents and care teams. We will be more than happy to discuss your requirements and answer any questions you may have.
Reviews
At Somerset Care we want to hear about what matters to you. That’s why we proactively invite feedback on all of our care settings and services.
Independent reviews
You can read all of the latest, independently-verified reviews for our care homes on a dedicated reviews platform called carehome.co.uk. As this platform sits entirely outside of Somerset Care, you can be confident that reviews reflect the genuine experiences of our residents, customers and their loved ones.
Regulated services
All of our care settings and services are registered with and regulated by the Care Quality Commission (CQC). They periodically carry out unannounced inspections to monitor and assess the services which we provide, and we work with them to implement any recommendations they may make to continuously improve our service.
Your feedback
Your feedback matters to us – it helps us to understand where we are doing things well, and how we could do things better. If you would like to share any reflections on your experience with Somerset Care, please visit our Feedback page for details of how to submit your feedback, and what you can expect from us.
Interested to learn more? Still have questions?
Whatever stage of the process you are at, we’re here to help you with every step of the way. If you still have questions but would prefer not to speak to us just yet, you can always browse our FAQs.
Book a tour and take a look around the care home
Choosing the right care home is an important decision. We want to make this as easy as possible for you and so we would love to show you around our home, where you can view our facilities and meet our wonderful residents and care teams. We will be more than happy to discuss your requirements and answer any questions you may have.
Pricing
Critchill Court fees generally range from £1,230 – £1,410 per week, adjusted to individual care requirements.
Your care home fees are based upon a weekly structure which combines a fixed accommodation cost with your individually-assessed care needs cost.
The fixed weekly accommodation cost at Critchill Court is £960. This includes everything you need to live comfortably and feel at home in your fully-furnished accommodation. You are also able to bring your own belongings to personalise your space if you wish.
You can view a full breakdown of our costs below or download our pricing guide here.
Premium features available
Critchill Court also offers premium features such as access to a private garden area, a ground floor room or room with a garden view, subject to availability and additional cost. Premium features add an additional £50* to your weekly fee.
What is the total cost?
The total cost is the set ‘accommodation cost’ plus a cost for the level of care needed. This will be determined in an assessment that we have with you or your loved one where we will get to know you, and understand all the things that are needed to support you to live the life you choose, in our care.
Accommodation cost
£960
per week*
Low
dependency care
£270
per week
Medium
dependency care
£310
per week
High
dependency care
£450
per week
*Optional premium extras are available at an additional £50 per week.
How are my residential care need costs determined?
Pre-assessments are completed for all new residents by a member of our Senior Care Team. This is so that we can accurately determine your individual care needs and make sure we can safely support you within our care home.
This assessment is used to determine the care element of your weekly fees, which generally range from £280 - 810 per week, dependent upon your individual requirements.
What if my residential care needs change?
Your support team will monitor your progress and wellbeing on a daily basis. If a significant change in your care needs is identified, a member of our Senior Care Team will re-assess you to ensure you are receiving the right level of support. We will consult with you and/or your representative about any subsequent changes to your tailored care plan, and any resulting fee increases or decreases. Re-assessments will occur whenever required to meet your changing needs, and any fee changes are separate to the annual fee review.
Am I entitled to any support with my care costs?
We always recommend that you make contact with your local Adult Social Care department in your local authority who will be able to organise a care needs and financial assessment, to determine if you are entitled to any support.
As a general rule, if you have over £23,250 in savings or assets, you are classed as self-funding. If you have below this amount, you may be entitled to some support or fully funded care.
We recommend you contact the adult social care team regardless as there are a number of benefits that you may be entitled too, which can support you funding your care needs.
Your Local Authority (LA) can assess your financial status and advise if you are entitled to financial support to cover some or all of your care home costs. Please note that LA funding may need to be supplemented (either by yourself or a third party, as appropriate) to meet your full accommodation and care costs.
If you have been diagnosed with certain long-term complex health needs, you may qualify for NHS funding towards your care costs via the Continuing Healthcare (CHC) scheme. Your GP or other medical professional will be able to advise if you may be eligble. Our nursing homes are able to accept CHC funded clients.
The NHS pay a contribution to care homes that provide nursing care, called Funded Nursing Care (FNC). If applicable, the FNC contribution can cover part of your weekly care home fees. If FNC arrangements are not in place at the time of your admission, you will be charged the full weekly fee until this is in place. Once the backdated FNC has been received, the equivalent refund will be credited to your account.
What’s included?
- Fully-furnished accommodation
- Food and drink tailored to your dietary requirements
- Full use of all communal areas, including lounges, dining rooms and gardens
- Full use of the on-site recreational facilities
- Comprehensive activities programme arranged by our in-house team
- All utilities including central heating, electricity, lighting and hot water
- Bed linen and towels
- Laundry services, including ironing
- Team on site 24/7 to support as needed
- Grounds and buildings maintenance
- Daily and weekly cleaning services, alongside regular deep cleaning as and when required
- Insurance of the building and supplied furniture
- Internet access
- Concessionary TV Licence scheme (if applicable)
What’s not included?
- Hairdressing (available in all homes)
- Toiletries (purchasable from the in-house shop)
- Clothing
- Newspapers/Magazines
- Dry cleaning
- Care and maintenance of pets
- Insurance for personal items
- Private transport to access services and attend appointments (e.g. hospital, dentist, optician)
- Private telephone lines
A member of your care team may be able to accompany you to appointments dependent on capacity and at a cost set by the home.
Interested to learn more? Still have questions?
Whatever stage of the process you are at, we’re here to help you with every step of the way. If you still have questions but would prefer not to speak to us just yet, you can always browse our FAQs.
Book a tour and take a look around the care home
Choosing the right care home is an important decision. We want to make this as easy as possible for you and so we would love to show you around our home, where you can view our facilities and meet our wonderful residents and care teams. We will be more than happy to discuss your requirements and answer any questions you may have.
Next Steps
We know that searching for the right care options can be overwhelming and daunting.
Whilst there are many questions you may have, we want you to know that no matter the enquiry, we will make the process as simple and stress free as possible. The first step once you’ve found the right care home is to book a tour. However, if you still have questions or would like to speak to someone, please feel free to contact us below or check out our FAQs section.
1
Visit us
We always recommend that you have a tour of the home/s you may be interested in. Experiencing the environment, interacting with residents and our staff will reassure you that you are making the right choice!
2
Assessment
Once you have chosen a home you like, we will book in an assessment with you or your loved one. The assessment is a chance for us to get to know one another, and to understand all the things that are needed to support you to live the life you choose, in our care.
3
Move in
Whether you are looking for a short term respite break, or a long term arrangement, the next step is to welcome you into your new home. We encourage everyone to personalise their rooms to their taste, which can mean bringing in furniture from home; anything from comfy chairs to your pictures and ornaments. Our teams will look forward to your arrival and get you settled in!
Book a tour and take a look around the care home
Choosing the right care home is an important decision. We want to make this as easy as possible for you and so we would love to show you around our home, where you can view our facilities and meet our wonderful residents and care teams. We will be more than happy to discuss your requirements and answer any questions you may have.
