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With the announcement of a national lockdown on 4th January 2021, we will be unable to support internal visits with the use of rapid tests, in line with government guidance. Visits within our designated visitor suites can continue as normal however, and should be booked in the usual way. End of Life and essential visits will be facilitated as per government guidance. With the commencement of vaccination programmes in our Care Homes we will be reviewing this situation in line with advice from Public Health England and will welcome you back in to our homes with rapid tests as soon as it is safe to do so.

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Light at the end of the lockdown tunnel: vaccines and visits to our care homes

Following Boris Johnson’s announcement of a national lockdown on the 4th January, we remain optimistic. Our primary concern will always be the health and safety of those in our care, however, understanding of the impact a lockdown can have on the physical and emotional wellbeing of residents means we have measures in place to maintain visits to residents. Furthermore, our staff and residents are among the first in the world to be receiving the COVID-19 vaccine and will continue to do so through to the end of January. It won’t be long before our care homes are among the safest places to be.

Visits:

Under new restrictions we are not currently able to support internal visits with the use of Lateral Flow testing, also known as rapid testing. We can however maintain visits through our designated visitor suites, which should be booked in the usual way of calling the home directly to book an appointment. These spaces have been designed to allow you to interact with your loved one in our care homes in a comfortable space with a clear screen between you to prevent any cross contamination. End of Life and essential visits will be facilitated as per government guidance.

More information on government guidance regarding visiting homes is available here.

We’re aiming to make these spaces as welcoming as possible and have launched an artwork competition inviting people of all ages and backgrounds to take part. With lockdown upon us this is the perfect time to get creative and win the chance to have your masterpiece permanently displayed in our homes. Enter the competition here

We recognise the importance of keeping our residents connected and engaged with their loved ones and will continue to support with virtual visits and calls. Should you need assistance with setting up a video call, please contact [email protected] and we will be more than happy to help you.

We will continue to review this situation in line with advice from Public Health England and will welcome you back in to our homes with rapid tests as soon as it is safe to do so. More information on Lateral Flow testing can be found here.

Vaccines:

The introduction of the vaccine means much hope remains with many of our staff and residents already receiving the COVID-19 vaccine. You can take comfort in the fact that our homes are becoming an even safer environment for all involved, as we aim to protect residents, staff, and all our connected family and friends from the virus. Homes already receiving vaccines among staff and residents are listed below, with more to come as we await instruction from the NHS vaccination programme:

In addition, many of our carers providing domiciliary care have, and will continue to be vaccinated. The government has committed to have all carers and care home residents vaccinated by the end of January 2021.

If you would like to see more information on each of our care homes, you can find information, along with a contact details for each home, here.

Thank you for respecting our rules, and thank you for visiting.