We would like to thank you all for your continued support during these unprecedented times. Our care homes have now been closed to visitors for more than 12 weeks and we understand just how difficult this has been for you all. Whilst we recognise the importance of family visits, we know you continue to appreciate that our main priority is to ensure our residents, staff and settings remain safe.
We have worked incredibly hard over the past few months to mitigate the impact of Coronavirus on our services and you have played a huge part in supporting us with this, by adhering to the safety measures we have put in place.
On Thursday 9th July, the Health Secretary advised that guidance to allow visitors in to Care Homes was imminent. This has not yet been announced and so in the absence of this advice we feel it necessary to ensure measures are in place to support you to see your loved ones again. We have reviewed our visitor policies and risk assessed extensively to enable us to move forward to formally introduce garden and window visits with your loved ones.