Alyson’s Update

Alyson MartinSpring is here and rather like the thoughts we all have at New Year my “Spring Commitment” is to start a blog! Many New Years commitments often fade within days so keeping it short and manageable is probably the first step to ensuring that I keep up the momentum.

As CEO for Somerset Care my week has ranged from –

Attending my first board meeting of YourLife as an observer, until I formally join the board in October. YourLife is our joint venture with McCarthy and Stone for Assisted Living developments which are located across an ever expanding range, from Aberdeen to Cardiff to Exmouth and many points in between. It was good to have a better understanding of the service provided, and to also understand the challenges faced by our teams working in dispersed locations.

Closer to home I visited some of our care homes – Croft House (Williton), Wyndham House (Minehead) and Fletcher House (Wells) it never ceases to amaze me of the careful balance staff have to tread when encouraging independence for people but also coping with high levels of frailty and complexity of need. I also called in to West Somerset Community base, a busy team who were keen to tell me they now provide over 3,000 hours of care and support every week and how the PETALS dementia service to people in their own homes is being really well received.

Politics has been in the news this week with the Local elections in several of our areas – what will the outcome be and what effect will any changes have for the services we provide for older people? Well that’s a good point to stop – I’ll try and give an assessment of what has happened in the next installment!

Alyson Martin MBE

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Nifty Knitters Support Cats Protection League

Residents of Burnworthy House and a representative from the Cats Protection League

Residents at Burnworthy House in South Petherton have been tirelessly knitting for months to produce blankets to donate to the Cats Protection League to ensure the animals are warm in cold weather spells.

The idea came after they donated blankets and pom-poms to the RSPCA in the winter to provide warmth and entertainment for the puppies and kittens.

Each week 10-15 residents take part in the knitting group with help from Claire Davis, Activity Co-ordinator and Gwen Trott, a resident’s daughter.

Karen Roberts, Manager of Burnworthy House, said “The Nifty Knitters has become a very popular activity in the home, attracting more residents to join since it first started last year. It has become a social occasion for the ladies and gentlemen who take part as they enjoy refreshments, a good chat and sometimes a singsong whilst they are busy knitting. In the warmer weather, everyone sits outside and chats about their memories of summer holidays, where they have been and family occasions.”

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Ground Breaking Event for Wessex House

Wessex House

On Friday 5th April Somerset Care were delighted to officially announce the build of Wessex House with a ceremonial ‘ground breaking’ event. Councillor Pauline Clarke broke the ground at the building site in Behind Berry, Somerton, which will become the location of the new build 55-bed nursing home and Somerton GP surgery.

Residents of the current Wessex House, located in Pesters Lane, will move into their new home in Spring 2014 and will benefit from purpose built facilities and picturesque views of the town.

Guests of the ceremony witnessed the ground breaking and were then invited to a buffet lunch provided by the Wessex House staff team. Somerset Care used Skype to send live footage of the event to residents of the current Wessex House that were unable to attend.home in Spring 2014 and will benefit from purpose built facilities and picturesque views of the town.

Speaking on the build Alyson Martin, Chief Executive, said, “We are delighted that the construction of the new care home is now underway, the new Wessex House will offer superb facilities which will match the reputation that the home already has for quality care. We are pleased to be working with The Stepping Stone Group and the GP’s, the project will be a “first” for South Somerset as the Care Home and the GP surgery will provide health and care on the same campus”.

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Somerset Care Lead in Recruitment Initiatives

Somerset Care at the Skills for Care Accolades 2013

Somerset Care is celebrating this month after receiving a national award. Skills for Care named Somerset Care winners of the Best Recruitment Initiatives on Thursday 14th March at a gala dinner. Alyson Martin, Chief Executive, Sue Baverstock, Group Head of HR and Training and Judith Clark, Workforce Learning and Development Manager, attended the ceremony accompanied by Kevin Mellor, Manager of The Halcon Centre and a representative of ‘The Rising Stars’ programme.

One of the reasons Somerset Care received this national award, alongside their diverse recruitment initiatives, was for ‘The Rising Stars Programme’, a management development course, helping members of Somerset Care to progress into Management positions within the company.

Speaking on their achievement, Alyson Martin, said “Our workforce are our greatest asset in ensuring we provide Quality Care and Support, so recruiting the best people and offering training and support to encourage their continued development enables us to retain excellent staff. We are delighted to have won this prestigious national award on behalf of our team.”

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Dementia – The Learning Curve

Alyson Martin MBE, Angela Rippon OBE and Chris Davies CBEOn 6th March Somerset Care played host to over 160 delegates at Dillington House, near Ilminster. The conference entitled ‘Dementia-The Learning Curve’ welcomed Somerset Care staff, Care Professionals and Commissioners to debate, exchange ideas and share current best practice in dementia care services.

Delegates heard keynote speeches from Sarah Pickup, President of the Association of Directors of Adult Social Services (ADASS) and Angela Rippon OBE, Co-Chair of the Dementia Friendly Communities Champion Group.

The purpose of the conference was to share Somerset Care’s dementia services called ‘PETALS’, the unique service delivers dementia care and support services to people living in their own homes and within Somerset Care’s residential and nursing homes across the South West.

Speaking on the conference, Chief Executive, Alyson Martin MBE, said, “The conference was an excellent opportunity to share ideas and best practice on improving services for people living with dementia. We were delighted that many people who attended felt the day was inspiring and informative.”

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Somerset Care Rock Up In Red

Central Office Rock Up In RedOn Friday 1st February staff from Somerset Care’s Central Office turned up in an array of red clothes, shoes and accessories to support ‘Rock Up In Red Day 2013’.
Staff donated money to the British Heart Foundation and in return wore red items and purchased an arrangement of home made cakes.

In total the ‘Wear Red Day’ raised £148, with Somerset Care adding their charity lottery fund, making a grand total of £200 raised for the British Heart Foundation.
Speaking on the event Judith Clark, Workforce Learning and Development Manager, said, “I was extremely pleased with the amount raised for a great charity.  Everyone really made an effort and the day was a real success.”

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Forget Me Not Book Share Their Story

This article was written by Jon Lale. The online memory book website he created is free to use and called Forget Me Not Book.

They say the best ideas are born out of personal experience and so it was with us. After an extremely severe stroke my active, caring, gutsy mother had to be looked FMNBafter 24 hours a day in a care home.

Dysphasia robbed her of the ability to communicate at all which made it difficult not only for me to have meaningful visits with her but also tough for the staff to get to know her and be able to engage, (albeit in a one-sided conversation) with her on topics that would interest and stimulate her.

The frustration this caused me was extreme. I had an extensive family but none lived locally, some lived abroad and therefore although wishing to help, they found it difficult. So the idea of Forget Me Not Book was born, an online memory book which provides families the opportunity, wherever they live, to contribute their stories, reminiscences, anecdotes and photos about someone easily, safely and privately. The books build into a fantastic source of information that can be used to by visiting family members and staff alike to provide a spark, when necessary, for their engagement with loved ones. It is straightforward to have the content professionally printed in beautiful and lasting physical books, often a more  immediate and familiar thing for older people.

As we began to talk to care homes, many of the less forward thinking ones thought I was unusual in caring enough to do something like this for my mother. They thought the vast majority of people put their mothers or fathers in a home and largely forgot about them. Others couldn’t grasp the benefits that current technology offers to draw a wider group of  people into a collaborative approach to care, encouraging more frequent contact by them.

I don’t think I’m unusual, do you? That’s why it is fantastic to be working with organisations like Somerset Care who recognise the benefits of Forget Me Not Book for their residents but also understand how it’s use builds trust with families and opens a path for new developments to continually add quality to the care provided.

 

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Somerset Care Announces Harry Patch Award Winners

Somerset Care is pleased to announce that this year’s Harry Patch Award has been presented to two of their managers. The presentation was made at the Group’s annual  Managers Meeting, which was held at the County Cricket Club on Friday 7th December.

Sue Steeds, manager of Critchill Court, a 50 bed care home in Lynwood Close, Frome and Netta Hunt, Manager of the West Somerset Community Services office, Minehead, were presented with a Bristol Blue Glass Bowl at the meeting to mark their achievements.

Sue, who was awarded an ‘Outstanding Leader’ award at the Group’s in-house awards ceremony earlier in the year, recently planned to create a 1950s themed reminiscence room with the help of local companies and families.

Netta, who manages the delivery of our Community Services in the West Somerset area has recently been involved in a ‘PETALS’ dementia pilot in the area, and has worked tirelessly in the roll out and development of the project.

Speaking on the achievements, Alyson Martin, Chief Executive, said, “Sue and Netta are both exceptional managers and we are proud to be able to recognise their achievements through this award”.

 

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Non-Executive Director Barrie Dale retires after 12 years

A Non-executive Director and former Chairman of Somerset Care retired this week after 12 years service.

Barrie Dale joined Somerset Care in November 2000 as a Non-Executive Director and took over as Chairman of the group in April 2007. Within his career at Somerset Care, Barrie has contributed greatly to the success of the business, overseeing the opening of new care homes, the growth of our community services and developing new services such as PETALS dementia care. At the end of 2011 Barrie took the decision to step down as Chairman, and Chris Davies CBE DL, took over as Chairman in January 2012.

Somerset Care organised a leaving party for Barrie, inviting both present and former Managers and Directors of the company to wish him well, at the party Barrie was presented with a number of presents from the group, including a memory book featuring photographs and messages from the staff.

Speaking on Barrie’s retirement, Chief Executive, Alyson Martin MBE, said “Barrie has made a significant contribution to Somerset Care over the 12 years he has been Non Executive Director.  As well as providing expertise and leadership as the Chair he has also supported staff and clients to ensure Somerset Care provides high quality services.”

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Alyson Martin Receives ‘Outstanding Contribution to Social Care’ Award

Somerset Care is pleased to announce that Chief Executive, Alyson Martin MBE, has been announced as a winner in this year’s Great British Care Awards, South West Region. Alyson attended the gala dinner on Friday 16th November at The Passenger Shed, Bristol, and was presented with the ‘Outstanding Contribution to Social Care’ award, for her commitment and dedication to the care sector.

Alyson has worked in social care for over 40 years, starting her career as a care assistant at the age of 16. Throughout her career she has undertaken a variety of roles including care home Manager and Director of Care Services, culminating in her appointment as Chief Executive of Somerset Care in January this year. Alyson’s outstanding depth of knowledge and experience has allowed her to have a significant impact on the social care sector, not only through her role within Somerset Care but also as a leading figure within the wider social care arena. She was awarded an MBE for her services to social care in the Queen’s Jubilee Birthday Honours list this year.

Alyson Martin, said, “I am delighted to receive this award. I would like to express my thanks to everyone who has supported me throughout my career, including the thousands of staff who provide care and support to our vulnerable clients.”

As a winner of the South West Regional Awards Alyson will be shortlisted to receive a National Great British Care award  in 2013.

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