Tom Jones – Merit Badge Prize Winner

Somerset Care is pleased to announce that Care and Support Worker, Tom Jones, has been announced as the winner of the Merit Badge Prize Draw.

Tom, who works for Somerset Care’s MendipTom Jones Community Services, was nominated by a client’s family, who praised him for his trustworthy and caring nature. He was awarded a certificate, badge and a £50 Sainsbury’s voucher.

The Merit Badge is awarded to staff members of Somerset Care who have gone above and beyond what is expected of them. Each nominated staff member will receive a badge and certificate to congratulate and thank them for their hard work and commitment. Every quarter recipients of the Merit Badge are entered into a prize draw and will have a chance to win a voucher to the value of £50.

Speaking on Tom’s award, Kim Dominey, Community Services Manager, said, “Tom is a very valuable popular member of the team who really deserves this recognition.”

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Somerset Care Rock Up In Red

Central Office Rock Up In RedOn Friday 1st February staff from Somerset Care’s Central Office turned up in an array of red clothes, shoes and accessories to support ‘Rock Up In Red Day 2013’.
Staff donated money to the British Heart Foundation and in return wore red items and purchased an arrangement of home made cakes.

In total the ‘Wear Red Day’ raised £148, with Somerset Care adding their charity lottery fund, making a grand total of £200 raised for the British Heart Foundation.
Speaking on the event Judith Clark, Workforce Learning and Development Manager, said, “I was extremely pleased with the amount raised for a great charity.  Everyone really made an effort and the day was a real success.”

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Somerset Care Announces Harry Patch Award Winners

Somerset Care is pleased to announce that this year’s Harry Patch Award has been presented to two of their managers. The presentation was made at the Group’s annual  Managers Meeting, which was held at the County Cricket Club on Friday 7th December.

Sue Steeds, manager of Critchill Court, a 50 bed care home in Lynwood Close, Frome and Netta Hunt, Manager of the West Somerset Community Services office, Minehead, were presented with a Bristol Blue Glass Bowl at the meeting to mark their achievements.

Sue, who was awarded an ‘Outstanding Leader’ award at the Group’s in-house awards ceremony earlier in the year, recently planned to create a 1950s themed reminiscence room with the help of local companies and families.

Netta, who manages the delivery of our Community Services in the West Somerset area has recently been involved in a ‘PETALS’ dementia pilot in the area, and has worked tirelessly in the roll out and development of the project.

Speaking on the achievements, Alyson Martin, Chief Executive, said, “Sue and Netta are both exceptional managers and we are proud to be able to recognise their achievements through this award”.

 

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Non-Executive Director Barrie Dale retires after 12 years

A Non-executive Director and former Chairman of Somerset Care retired this week after 12 years service.

Barrie Dale joined Somerset Care in November 2000 as a Non-Executive Director and took over as Chairman of the group in April 2007. Within his career at Somerset Care, Barrie has contributed greatly to the success of the business, overseeing the opening of new care homes, the growth of our community services and developing new services such as PETALS dementia care. At the end of 2011 Barrie took the decision to step down as Chairman, and Chris Davies CBE DL, took over as Chairman in January 2012.

Somerset Care organised a leaving party for Barrie, inviting both present and former Managers and Directors of the company to wish him well, at the party Barrie was presented with a number of presents from the group, including a memory book featuring photographs and messages from the staff.

Speaking on Barrie’s retirement, Chief Executive, Alyson Martin MBE, said “Barrie has made a significant contribution to Somerset Care over the 12 years he has been Non Executive Director.  As well as providing expertise and leadership as the Chair he has also supported staff and clients to ensure Somerset Care provides high quality services.”

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Alyson Martin Receives ‘Outstanding Contribution to Social Care’ Award

Somerset Care is pleased to announce that Chief Executive, Alyson Martin MBE, has been announced as a winner in this year’s Great British Care Awards, South West Region. Alyson attended the gala dinner on Friday 16th November at The Passenger Shed, Bristol, and was presented with the ‘Outstanding Contribution to Social Care’ award, for her commitment and dedication to the care sector.

Alyson has worked in social care for over 40 years, starting her career as a care assistant at the age of 16. Throughout her career she has undertaken a variety of roles including care home Manager and Director of Care Services, culminating in her appointment as Chief Executive of Somerset Care in January this year. Alyson’s outstanding depth of knowledge and experience has allowed her to have a significant impact on the social care sector, not only through her role within Somerset Care but also as a leading figure within the wider social care arena. She was awarded an MBE for her services to social care in the Queen’s Jubilee Birthday Honours list this year.

Alyson Martin, said, “I am delighted to receive this award. I would like to express my thanks to everyone who has supported me throughout my career, including the thousands of staff who provide care and support to our vulnerable clients.”

As a winner of the South West Regional Awards Alyson will be shortlisted to receive a National Great British Care award  in 2013.

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Wiltshire Community Team To Attend Great South West Care Awards

Somerset Care‘s Community Services Team in Wiltshire has been shortlisted as a finalist for the Great South West Care Awards.

The team was awarded the “Help to live at Home” contract from Wiltshire Council in
September 2011, and during the past nine months the team has tripled in size
and  worked extremely hard to provide a quality service, enabling their service users to remain as independent as possible in their own homes.

The team attended a judging day at The Mecure Holland House Hotel in Bristol last
month, and will find out if they have won the award at a Gala Dinner at The
Passenger Shed in Bristol on 16th November. Award winners will then
be invited to attend the Great British Care Awards Gala Dinner at a prestigious
central London venue next spring.

Shirley Chapman, Operations Manager, said, “I am so pleased that the Wiltshire
community team has been shortlisted as finalists in this years’ Great South
West Care Awards. The team has worked extremely hard over the last year to
provide a quality service and we have received excellent feed back from our
service users.”

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A Day In The Life Of A Community Services Manager

This month we caught up with Diane Martin, Community Services Manager for the South Hampshire area. Diane was recently awarded the ‘Outstanding Leader’ award at our annual awards presentation and was nominated for the ‘Community Team of the Year Award’ in the Portsmouth News annual ‘Best of Healthcare Awards’.

How long have you worked in the care sector?
I have worked in the care industry since 1984, when I was just 16 years old, I worked in a nursing home and was the matron for 4 years. In 1991 I started my own agency, but sold my business to have my two children. I wanted a break but the Manager of Echoes heard that I wasn’t working and asked for my help! I agreed to help her in 1999 when my daughter was 6 weeks old, first with care work, then with co-ordinating. In 1999 I also qualified as a counsellor, but decided to stay in care.

How long have you worked with Somerset Care?
I started working for Echoes in 1999 and became a Manager in 2004 when Somerset Care took over.

What attracted you to domiciliary care?
I started community care in 1991 which was when it really impacted my life, I wanted to see people have more choice and independence. I also really enjoy meeting new people and the challenge of helping someone to achieve their goal of staying in their own home.

What do you enjoy the most about your job?
I enjoy that every day is a different challenge. The work we get is spot purchase so a good reputation is vital, so we do a lot of publicity events and I enjoy getting involved in them. I work with an amazing team who embrace all the events we have done in the community and love coming up with new ideas to engage and involve the local communities.
I enjoy meeting service users and hearing about their lives, events are a perfect opportunity for this to happen, we have recently held coffee mornings, cream teas mornings and have stalls at the local supermarkets, to raise awareness of the services we provide. In the past we have also gone to the schools to talk in assemblies, letting young children know what we do and how rewarding it can be.
Working with a fantastic team of carers is another high point. I have for years tried to raise awareness of what they do and the difficult circumstances in which they work.

What do you like to do in your spare time?
I have a very busy home life with my husband Stuart, 14 year-old son Sam and 13 year-old daughter Becky. I also have a step granddaughter called Honey who is just nine weeks old. I have a great circle of family and friends, so I have a busy social life and my house is always full of my nieces and nephews, who I love to spend time with.
I run twice a week and go to circuit training as I have been dared to do the Santa Run in Portsmouth, and I can’t refuse a dare!
I also like to read and try out new cocktails in my spare time.

Thank you for taking the time to talk to us Diane!

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Chris Davis – The Big Interview

In January 2012, Somerset Care welcomed Chris Davis as their new Chairman. We caught up with Chris for his Big Interview.

You have a long and varied career in social care, can you describe your route to becoming our Chairman?
Having trained as a social worker in South Wales, I joined Somerset Social Services in 1971 and although most of my caseload was with young people I remember admitting three people to the old Calway House, two of whom has lived all their lives at Sandhill Park Hospital (both Ethels, I recall).
In 1989 I began 14 years as Director of Social services for Somerset. Leading a strong team with excellent relationships with elected Councillors, we were able to build services which were recognised as amongst the highest quality and most innovative in the country. We were the first to set up a joint health and social care trust (which continues as Somerset’s successful Partnership Trust), and the first to close all our Victorian hospitals for people with learning disabilities, building services in the community which transformed lives.
Of course, ours was also the first successful venture to set up a not-for-profit company, and transfer to it all our residential, day and domiciliary care for older people. Somerset Care was born! There is absolutely no doubt that it has been a huge success, partly because we got a few key things right in that first design, but more because people have worked tirelessly and with huge imagination to build it. That’s why it has been such a pleasure to get to know the company again, firstly as a Non-Executive Director, and now as Chair.
It was a huge wrench to leave Somerset County Council after 32 years, but I went to Cardiff, a great city in my homeland where Social Services were in severe crisis. Since returning from there five years ago I have done some consultancy work, led the establishment of the Social Services Improvement Agency, Cymru, and chaired the safeguarding board for children in the London Borough of Southwark.

You have been a Board Member for four years, what have been your key milestones during that time?
One of the great strengths of Somerset Care is that it is constantly adapting and improving whilst staying the same, through the strong values which we all share. We know that we have to succeed as a business if our vital services are to thrive into the future, but our ethos is public service, working closely with Councils and the NHS, and to help the people we support to achieve what they want for themselves.
The best thing about my job is getting about to meet people – our staff, who are so loyal, warm, skilled and lively; and our clients, who have such vast and varied experience and wisdom to share with us, and such a delight getting to know.
Recently it has been good to be part of building our new executive team, with Alyson’s excellent leadership. Change and continuity again! Special pleasures have been opening the wonderful new Croft House, the development of our PETALS dementia service, our impressive move into reablement through home care (focussing on the outcomes that people want to achieve in their lives), the hugely impressive new standards we have achieved in end-of-life care and the growing significance of our learning disabilities service.
About a year ago, we resolved to position Somerset Care as a dedicated provider of services for people with learning disabilities in the South West, adopting the ‘REALISE’ brand. That work continues apace, and brings me special satisfaction.

What new challenges and responsibilities do you face as Chairman and how do you expect Somerset Care to adapt to the future?
National Government must address the inadequacy and unfairness of funding for social care. The challenge for us is to be as efficient as we can possibly be, but also to help every individual to be as independent as they possibly can. That is good and fulfilling, but it is also vital because neither government nor each of us can afford to pay for any more help than we really do need. The other big issue (I’m only allowing myself two!) is our residential and nursing care buildings. Whilst some are flagships to be proud of, and many other can be maintained to provide excellent services for the future, others are no longer fit for purpose. How we manage an urgent replacement programme in the current economic climate is a huge challenge, but one we are determined to meet.
I have four grandchildren, two in the mountains of Northern Spain and two in Taunton. Katy and I try to see both families as much as possible. My lifelong passion has been singing, and I now run the excellent village choir in Halse. I’ve recently taken up the trombone again after 35 years, and I’m making progress! I play a bit of golf, and try to swim in the sea as much as I can, including an annual boxing day dip at Branscombe (wet-suits are not approved of). On the voluntary service side, I have chaired Taunton Music Trust (Orchestra West) for the last six years, I am a Trustee of the Somerset Community Foundation, and I was honoured to be appointed as a Deputy Lieutenant of the County 18 months ago.

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Somerset Care Celebrates Staff Achievement

On 11th July Somerset Care hosted its annual awards ceremony at the Holiday Inn, Taunton.

Over 160 guests attended the event, at which staff were recognised for their long service and special achievements in; care, support and training. In total the company celebrated 915 years of long service, with five members of staff each celebrating 30 years service. In addition to long service 45 presentations were made to staff members who had been nominated by fellow staff for their special achievements.

Presentations to the award winning staff members were made by UKHCA Chief Executive Bridget Warr,  Somerset Care’s Chairman Chris Davies and Non Exedcutive Director Barrie Dale.

Speaking at the ceremony, Chief Executive Alyson Martin said, “It is wonderful to see so many of our staff members honoured for their hard work and dedication to Somerset Care. It has been a lovely day and a pleasure to be able to celebrate our staff achievements.”

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Calway House Chef Retires After 42 Years

A care home chef from Taunton retired this week after 42 years service.

Geoffrey Tremethick had worked at Calway House in Calway Road since May 1970, during which time he has seen the home completely rebuilt into an 83-bed property providing residential, dementia and nursing care.

His retirement party at the home this week was attended by past and present staff, residents, and other invited guests. Geoffrey was presented with many gifts, including an engraved glass plaque. Speaking at the event, Non-Executive Director Barrie Dale reflected on the many changes Geoffrey had seen in that time and noting that he would have served approximately 1.5 million meals during his 42 years.

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